June 27, 2024 | Press Release

Mumbai based Riya Group has announced a strategic alliance with Air India Express, a subsidiary of Air India, to revolutionise the visa application process for travellers. This innovative collaboration seamlessly integrates Riya’s comprehensive visa services directly onto the airline’s website, allowing customers to efficiently access and apply for visas to any destination worldwide.

Riya Group’s dedicated division, Riya Visa Services, is known for simplifying the pre-travel booking experience. Their extensive suite of services includes global visa applications, processing of all visa types, providing up-to-date checklists, status checks, and much more. This partnership ensures that travellers can now manage their visa applications and flight bookings all in one place, eliminating the need to navigate multiple websites.

Nitin John, Vice Chairman of Riya Group, expressed his enthusiasm for the partnership, stating, “Visa has been one of our most promising and fast-growing verticals. Even before Riya Group pioneered holistic solutions for travel partners, we offered extensive visa services to appease the growing demands in the 80s. Today, through this alliance with the esteemed Air India Express, we are excited to expand our reach and enhance the traveler’s experience even before their trip begins. This strategic collaboration aims to curb the prevailing challenges a passenger undergoes in planning their journey. Hence, this integration of comprehensive visa services directly on the airline’s website is our progressive step towards easing a traveler’s visa processing experience.”

Ankur Garg, Chief Commercial Officer of Air India Express, highlighted the benefits of the new service: “At Air India Express, we are unwavering in our dedication to optimising the travel experience for our valued guests. The introduction of our new Visa Services effectively eliminates the longstanding challenges associated with the often-arduous visa application process. By leveraging this innovative platform, travellers can now navigate a streamlined and efficient system, minimising wait times and eliminating the need for physically visiting visa application centres.”

This partnership between Riya Visa Services and Air India Express promises to pioneer a new era in pre-travel booking. By combining innovation with ease and convenience, the alliance is set to enhance the overall travel experience for customers. With a shared commitment to operational excellence, this collaboration not only benefits the partners but also offers travellers a more efficient and holistic approach to pre-travel booking.