April 11, 2025 | Press Release

Centara Hotels & Resorts, Thailand’s leading hospitality brand, marked another milestone in its India engagement strategy with the successful hosting of the 3rd edition of its Rewards and Recognition Night in Kolkata. Held on 9 April 2025 at the Eastern Court Ballroom of ITC Royal Bengal, the event brought together more than 100 of the brand’s key B2B and B2C partners for an evening of appreciation, celebration, and collaboration.

The grandeur of ITC Royal Bengal provided a fitting stage for Centara’s flagship recognition platform, which has emerged as an important annual tradition for acknowledging the exceptional contributions of India’s travel trade community. From high-performing agents to innovative collaborators, the evening honoured those whose efforts have significantly strengthened Centara’s footprint in the Indian market.

The felicitation ceremony was the highlight of the evening, showcasing not only the top achievers but also the enduring partnerships that have shaped Centara’s growing popularity among Indian travellers. Awards were presented across categories to recognise standout performance in sales, customer engagement, and market expansion. Each award reflected Centara’s philosophy of rewarding excellence while inspiring the community to aim higher.

Team Centara underlined India’s vital role as one of the brand’s fastest-growing source markets. They emphasised that the Rewards and Recognition platform is not just about celebrating numbers, but also about acknowledging the shared vision of creating seamless travel experiences and bringing authentic Thai hospitality to Indian guests.

The choice of Kolkata as the host city for the third edition was strategic. Known as an important cultural and commercial hub, Kolkata has increasingly become a key market for outbound travel, with demand for luxury leisure, MICE, and family-friendly holidays witnessing steady growth. By bringing the event to this vibrant city, Centara reinforced its commitment to deepening regional connections beyond traditional metro markets.

The evening was also a networking opportunity, where industry leaders, travel advisors, and partners exchanged ideas on the evolving dynamics of Indian outbound travel. Conversations touched on trends such as the rising demand for short-haul luxury getaways, wellness travel, and the role of personalised experiences in driving customer loyalty. For Centara, these insights are invaluable in shaping offerings that resonate with the expectations of Indian travellers across segments.

As the evening transitioned from formal awards to informal networking, the celebratory spirit underscored the strong camaraderie between Centara and its partners. Guests enjoyed a blend of fine dining and entertainment, capturing the essence of Centara’s ethos—balancing world-class hospitality with meaningful human connections.

With the conclusion of the 3rd Rewards and Recognition Night, Centara Hotels & Resorts has once again demonstrated its unwavering commitment to recognising and empowering its partners. The event not only celebrated past successes but also laid the foundation for stronger collaborations in the future. As the brand continues to expand its presence globally, the Indian market remains firmly at the heart of its growth story, with initiatives like these serving as milestones in an enduring journey of trust, recognition, and shared achievement.