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Ethiopian Unveils Convenient Digital Options to Economy Travelers

Ethiopian Airlines Group, the largest aviation group in Africa, is pleased to announce
that it has unveiled a new digital option dubbed My Sheba Space that enables economy class
travelers to purchase one or more empty seats on board to get extra space and relax.


Ethiopian has responded to COVID 19 pandemic by introducing passenger safety
guidelines implementing social distancing and sanitization measures in its ultra-modern
Addis Ababa Bole International Airport and within the aircraft. Reducing aircraft
capacity and introduction of end to end passenger journey are among the initiatives
Ethiopian has taken in its continued pursuit for elevated customer experience.

Remarking on MyShebaSpace, Ethiopian Group CEO, Mr. Tewolde GebreMariam, said,
With our agility in customer-centric service offering and market responsiveness comes the need
to provide convenience to those who need it. MyShebaSpace is introduced to allow esteemed clients
who prefer to secure extra space and enjoy comfort while in the economy class cabin. Whatever we do
to make people comfortable flying again is a manifestation of our desire to stay up, to offer better, and be at the fore. We believe that our customers will enjoy the feeling of being in control of their
journey.


With bundled on-demand services and predictive intelligence, MyShebaSpace will offer
extra space with a reasonable top-up starting from $30. MyShebaSpace is not just about
letting passengers pay extra to guarantee an empty seat next to them, is about the
airlines unwavering commitment to offer diversified options in line with changing
customers’ demand.

MyShebaSpace requires a 72-hour window before flight time to secure an extra seat and is
accessible on the Ethiopian website and mobile app for convenience.

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